Ooma Office vs Grasshopper
Choose Ooma Office if you want a real small-business phone system that works with desk phones and apps. Choose Grasshopper if you only need a business number and virtual receptionist that rings on the phones you already have. Grasshopper is a virtual number service, not a full VoIP system.
Ooma Office
Best for very small teams
Grasshopper
Best virtual numberOoma Office vs Grasshopper at a glance
| Ooma Office | Grasshopper | |
|---|---|---|
| Service type | Phone system | Virtual number |
| Channels | Voice, SMS; video on some plans | Voice, SMS |
| Desk phones | Supported, plus Ooma hardware | Uses your existing phones |
| Virtual receptionist | Yes | Yes |
| Video meetings | On higher tiers | No |
| Setup effort | Low | Very low |
| Our editorial score | 8.4 / 10 | 7.5 / 10 |
Which should you choose?
Pick Ooma Office if you have an office or storefront and want desk phones, extensions and room to grow.
Pick Grasshopper if you are a solo owner or tiny team that just needs a professional number on your cell phone.
Two different kinds of service
This comparison is really about how much phone system you need. Ooma Office is a small-business VoIP phone system: you get extensions, a virtual receptionist, ring groups, apps and support for desk phones. Grasshopper is a virtual number service: you get a business number and virtual receptionist, and calls ring on the cell or landline phones you already use.
When Grasshopper is enough
If you work alone or with one or two people, mostly from your cell phone, Grasshopper keeps business and personal calls separate with very little setup. Business texting and voicemail transcription cover the basics.
When Ooma Office makes more sense
If you have a physical office, staff who share incoming calls, or you want desk phones, Ooma Office is the better fit. Higher tiers add a desktop app and video meetings, so it can grow with a small team.
Cost and terms
Both keep their plans simple. Ooma has generally offered Ooma Office without long-term contracts. Check current plan details and what is included before you sign up with either.
The bottom line
Start with Grasshopper if all you need is a business number. Choose Ooma Office when you need an actual phone system.
Ooma Office vs Grasshopper FAQ
Is Grasshopper cheaper than Ooma Office?
It depends on the plan and the number of users. Grasshopper's plans are structured differently because it is a virtual number service. Compare current plans on each site for your team size.
Can I use desk phones with Grasshopper?
Grasshopper is designed to forward calls to phones you already have and to its apps rather than to provide a desk phone system. If you want desk phones, Ooma Office is the better fit.